New Technology : How to Get an Entry Level IT Helpdesk or Technical Support Job

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Information Technology (IT) is not rocket science. Okay, it can be, but you don’t have to have a degree in computer science to enjoy a career in IT. The people on the front line of IT are the help desk or technical support people. If you want to use a military analogy, these are the people deep in the trenches. They are your first line of defense for computer problems. And, if you are stout of heart and sharp of mind, you could get a career alongside them. Tech Support Career Outlook According to Computerworld’s 2015 Forecast survey, “30% of...

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